We have had two incidents in the last week that have to make you wonder what sort of management or lack thereof there is in this age old institution.....
We do one major mailing and others a month...our Sphere looks forward to our letter and newsy tidbits about the market...we here it gets posted in employee lounges and lunch rooms...read at Club meetings...talked about at Homeowners' Associations....we mail hundreds every month. Yes, we know we could use e-mail...some of our sphere is not and will never be tuned into the internet...and over 98% of our business last year was "By referral" so we stick with what works !
We buy stamps.....sometimes by the roll as was the case this past week....and one roll of 100 had just 80 stamps....the roll was sealed....and it was clearly a "short fill." We brought this to the attention of the post office where the stamps were purchased...
"Gee...no one ever really counts them, there is nothing we can do."
We live on a street that has the same name as several others...we are Drive...there is a lane, court, avenue and very frequently, despite the mail being addressed correctly, it is mistakenly delivered to other addresses. This can be bills, checks, letters....the post office doesn't discriminate. Today, there was a check, that had been delivered to the wrong address...torn envelope enclosed inside another envelope...and a little brown envelope that indicated that we owed the carrier 42 cents...for re-delivering where it should have been delivered in the first place !
HUH ???? When was the last time YOU got paid for doing your job incorrectly ?
Sally K. & David L. Hanson, ABR, CDPE, CSS, e-Pro,ILHM, REDS
We buy rolls of stamps frequently, and we never think to count them. That's awful.
Beware.....someone should be....and it's interesting that there is no resolution....and none offered..."because people never count them...."
Not surprised that USPS is not doing their job--it's a government agency isn't it? I once had a post office worker at the post office yell at me because I didn't "hand him his pen back properly" (I laid it on the counter instead of putting it in his hand) No joke--I think you have to have several screws loose to work there.
Thanks for the heads up-I will count from now on!
It would not have occured to us to count...the joke is, they have no remedy for fixing a "short" since people "never count" !!
Remember the term .. going postal? To give the USPS credit, they move millions of pieces of mail a day, but their customer service is lacking. And after all, where else will you mail those letters, newspapers and bills? FedEx? (monopoly at work.. go ahead everyone, vote for government run medical).