Relocate to Wisconsin : Are YOU a good Referral Partner ?

Are YOU a good Referral Partner ?

   We believe that there is more to being a referral partner than signing a piece of paper that lists the referred person's contact information and  your agreement to pay whatever percereferralntage is negotiated of commission upon closing for the side  for which you were responsible. Percentages vary...listing and selling commissions vary....nothing is carved in stone until both parties agree to the referral arrangement.

   Any relationship....begins...and hopefully continues with good communication. When we receive a referral...(three  such opportunities this week...woo hoo !)  We believe in keepiing our "referral partner" in the loop....

       Be it buyer or seller when we have had the first contact...email, phone conversation or arranging a meeting, we let the RP (referring partner) know that we have a appointmentmeeting arranged.  If it is a Seller, we let them know when our presentation is being made and by when their referral expects to make a decision if they are interviewing more than one agent.

   If we have tried in a number of ways a few times to reach  the referral and gotten no response....we also let the RP know that as well. There can be a number of reasons for this and rather let the referral fall between the cracks of house and home....we let them know we have tried and to date, are unable to reach the referred buyer or seller. This can very important...maybe a commission arrangement was made piggy bankbased upon the ability of the RP to refer besides having sold a home....and not knowing can mean a DOUBLE loss for them.  From the school of "been there/done that....we called an agent we had referred a buyer to...."I guess we just lost touch...."   came the very  unsatisfactory answer.

     If it is a buyer...tell the agent when they have an accepted offer...send them a link to the listing. If you have taken the listing...send a link to MLS and/or other marketing material you have done on behalf of the referred client.

     MARKET LIKE YOU MEAN IT...not just for the referred client but for the AGENT who gifted you with the Mouthreferral !  Keep them tuned in...Treat them as you wish to be treated...and you may find that word of mouth...or that "Same Mouth" will bring you MORE referrals !

    This has been a professional marketing post brought to you by Sally K.  & David L. Hanson, Broker Associates with Keller Williams Realty honored to be serving southeastern Wisconsin for all things real estate.

Sally K. & David L. Hanson, ABR, CDPE, CSS, e-Pro,ILHM, REDS


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Comment balloon 14 commentsSally K. & David L. Hanson • March 17 2018 07:51AM

Comments

You are good real estate agents. If anyone I know is relocating to your area I will refer them to you 

Posted by Gita Bantwal, REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel (RE/MAX Centre Realtors) 2 months ago

Good morning Sally and David - I have been there too, giving referrals and then the RP does not follow up.

Posted by Grant Schneider, Your Coach Helping You Create Successful Outcomes (Performance Development Strategies) 2 months ago

Morning Sally.

A true gift that is lost in this day and age. Sad that all agents don't do it

Posted by James Dray, Exceptional Agents, Outstanding Results (Fathom Realty AR LLC) 2 months ago

Good mornign Sally. Communication has becoe a lost art that needs to be revived. Enjoy your day!

Posted by Wayne Martin, Real Estate Broker (Wayne M Martin) 2 months ago

Good morning Sally. This is so important and I like the way you laid it out here. I completely agree.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) 2 months ago

Sally, good practices always means more referrals down the line...you do it on so well!

Posted by Ginny Gorman, Homes for Sale in North Kingstown RI and beyond (RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate) 2 months ago

Hi Sally and David... I'm all about getting referrals and giving referrals... and try very hard to keep referring agents comfortable with how I am handing their "people" whom they have entrusted to me.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (RE/MAX Executive | Charlotte, NC) 2 months ago

Have you ever called a client and heard that the referral lines of comunication have broken down and all it takes is a simple phone call to solve said problem Sally K. & David L. Hanson?

Posted by Paul S. Henderson, REALTOR®,CRS,, Tacoma Washington Agent/Broker & Market Authority! (RE/MAX Professionals.) 2 months ago

Hi Sally K. & David L. Hanson - You touch on a lot of great reasons why one should keep the referral partner in the loop. As stated, communication is the key. 

Posted by Sheri Sperry - MCNE®, (928) 274-7355 ~ YOUR Solutions REALTOR® (Coldwell Banker Residential Brokerage) 2 months ago

Referring to others is such a wonderful thing and my expectation is that the people I refer will be treated as good as I treat them, so if this doesn't happen, then no more referrals, haha.

Posted by Brian England, MBA, GRI, REALTOR® Real Estate in East Valley AZ (Arizona Focus Realty) 2 months ago

Thank you very much for sharing your experience and some of your successful practices with referrals.

Posted by Roy Kelley, Roy and Dolores Kelley Photographs (Realty Group Referrals) 2 months ago

There needs to be a mutually beneficial relationship of a kind of symbiosis. You have to learn how to walk before you can run, in that sense.

Posted by Laura Cerrano, Certified Feng Shui Expert, Speaker & Researcher (Feng Shui Manhattan Long Island) 2 months ago

Roy Kelley A lot of people are having similar experiences with the new generation. Really good stuff!

Posted by Laura Cerrano, Certified Feng Shui Expert, Speaker & Researcher (Feng Shui Manhattan Long Island) 2 months ago

Sally and David that is an excellent practice to follow when dealing with referral partners.

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) 2 months ago

Participate