Relocate to Wisconsin : Emotional Investment....Appreciate it....

Emotional Investment....Appreciate it....

      We wrote a blog a while ago....about a Broker/manager who preached the gospel of "leave your emotions out of it" to any/every agent that would listen....you can find it here. Reality is that if you are an "emotional" person or not...whether you are a lender, realtHappy Sad Facesor, lawyer or other professional dealing with real estate..dealing with the public on properties and subjects in which they are emotionally invested...you need to respect that .....acknowledge it...and understand it.

     You are not leaving the house full of family memories...to be transitioned  to another location...it is not the house you grew up in...it was not your choice to end the marriage...

     On the buying side, appreciate the efforts that were made  to save, the upgraded dream turned reality...the courage of a Boomerang buyer...    

   tears It doesn't mean...you share the box of tissue...or do a happy dance.....It does mean that you have a recognition of the process....THEIR process...emotional investment...where it is the baggage of the past or the present of the future..that is part of being professional.   It does not come with a price tag...empathy is a gift we give our clients.  Professonal doesn't mean "strictly business".  Tears are the language the heart speaks when words aren't spoken....happy or sad.

    Be considerate...empathetic...understanding...caring...

without that emotional ingredient...you are cheating your client and yourself out of the reality of the experience.  

   Thank you for listening...caring, sharing...and putting clients into the perspective they deserve...it's the very best service any professional can offer.  Amen and Women.

Sally K. & David L. Hanson, ABR, CDPE, CSS, e-Pro,ILHM, REDS


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Comment balloon 14 commentsSally K. & David L. Hanson • January 14 2016 02:58AM

Comments

Good morning Sally. People don't want to deal with robots in real estate transactions! Enjoy your day!

Posted by Wayne Martin, Real Estate Broker (Wayne M Martin) over 2 years ago

Many years ago I helped a friend with the sale of her house after her husband passed.  To this day she tells me how much I made such a difficult and emotional process so much easier for her.

Posted by Roger D. Mucci, Lets shake things up at your home today! (Shaken...with a Twist 216.633.2092) over 2 years ago

Good morning Sally K. & David L. Hanson,

Wayne Martin is right "People don't want to deal with robots in real estate transactions!" Making a difference and sharing the transition of moving whether its purchasing or selling is a blessing. The emotional element is the added ingredient that makes a memorable transaction.

Posted by Dorie Dillard, Serving Buyers & Sellers in NW Austin Real Estate (Coldwell Banker United Realtors® ~ 512.346.1799) over 2 years ago

We are involved in dealing with many emotions while working with empy-nesters and baby boomers. Many concerns along the way, and we try to be as considerate and understanding to them all...

Posted by Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400, Long Island Condo & Home Sale Specialists (The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803) over 2 years ago

So I guess we should empathize rather than sympathize?  I really enjoyed reading your blog.

Posted by Marina Sarabia & Kathleen Costanzo, 954-914-8060 ~ 954-914-8056 ~ We Sell Broward !!! (Keller Williams Realty Professionals) over 2 years ago

I love  the post. You are good real estate agents. Your clients are fortunate to be working with you.

Posted by Gita Bantwal, REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel (RE/MAX Centre Realtors) over 2 years ago

Excellent post Sally K. & David L. Hanson and I have a closing tomorrow that is extremely emotional for the kids for their mom's house...they are coming in from all over the country for this closing..you remind me to make the buyers' side aware.

Posted by Ginny Gorman, Homes for Sale in North Kingstown RI and beyond (RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate) over 2 years ago

Good morning Sally. You are so right my friend. I have learned in the last few years, there is a lot of passion in the AR family. You are absolutely correct what tears are all about.

Posted by Joe Petrowsky, Your Mortgage Consultant for Life (Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709) over 2 years ago

I've always been an extremely emotional person. It's who I am and I can't always hide it. I've had some very emotional staging jobs and have shared many hugs (and even a tear or two) with my clients. 

Posted by Sharon Tara, New Hampshire Home Stager (Sharon Tara Transformations) over 2 years ago

Good morning Sally and David. This is so smart and very true. you don't have to be emotional yourself but you do need to recognize and empathize with your clients.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) over 2 years ago

Sensitive, Dr Phil we all are. But also tackling the problems, not attacking the people is key too Sally K. & David L. Hanson !

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) over 2 years ago

Thank you very much for sharing your experience and your advice.

Posted by Roy Kelley, Roy and Dolores Kelley Photographs (Realty Group Referrals) over 2 years ago

Sally and David I some times struggle to show those qualities, it is something I need to work on all the time 

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) over 2 years ago

Great wisdom in this post, I tend to be very compartmentalized and this is an area where I have to work on like our friend George Souto  Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) over 2 years ago

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